Dear Glenn, I am writing to thank you for the excellent and professional service you provided when I recently managed the sale of my sister-in-law's house on James Street. From the accurate appraisal of the property through to finalisation of the sale your communication with us was outstanding. It was also pleasing to see pre-qualified and serious prospective buyers go through the house. I must say that I was surprised to see the contract signed for the full sale price within a week of the property being listed. I have bought and sold many houses over the years and have never had a better or more honest experience with an agent. I would certainly not hesitate to recommend your services to others as your knowledge of the market in New Farm and the inner city is second to none. Thanks again for making the sale process so painless and easy from our point of view, I know that Jackie was very pleased and comfortable with the whole experience. Kind regards, Antoine

Dear Glenn, Re Sale of unit at 77 Sydney St, New Farm. Just a note to you and your young enthusiastic team to express my appreciation for the courtesy and assistance shown to me from the time I listed the above property with you as sole agent. It has been a pleasure dealing with your agency and can thoroughly recommend anyone, either buying or selling prfoperty, to enlist your services. Yours Sincerely   Danielle Note:  1) Have arranged to leave keys at your office for new owner to collect when sale finalised. 2) Should any interesting property come on the market I can be contacted at my mothers.

I have known Glenn for around 12 years originally meeting through our mutual enjoyment of playing Touch Footy. During those years I have found Glenn very good to bounce off (on field as well) and he directly helped me on 2 occcasions in particular buying real estate in New Farm. The first was buying my own home unit and the 2nd my daughters unit in New Farm both of which were with other agents, Glenn assisted in getting both across the line. In the case of my daughters unit which was purchased during the peak times Glenn showed the ability to think outside the square in that we agreed to pay $5K more than any other cash unconditional offer for the property. It was a measured risk that was discussed prior to proceeding. We got the unit at the price we wanted. Please note that Glenn did not get any commission on these sales but I did take him to lunch one day to thank him and it would have been cheaper to pay the commission! Glenn asked me to put a bit of humour into this testimonial but I am so scarred by the following Noosa experience I couldn't even raise a smile while writing this. I rate myself as a reasonably smart bloke who has made a few bob through hard work and in general trust the people I am dealing with unitil the following experience! Last year I wanted to sell a property at Noosa and decided to use one of the principles of a high profile agency situated in Hasting St, thinking that local experience would be an advantage. To cut a long story short, things I was being told by this agent just weren't adding up or making sense to me and I started to get uneasy about the process and just what price could be achieved. I have since established that this agent would sell anything at any price regardless and selectively issue information to achieve that result with very little if any thought about the seller and their aims. To the extent that at one stage I thought they must have changed the rules and the buyer paid their commission! My assessment of this agent was that they would tell me anything but not everything! In other words I could not trust them to market the property appropriately and give me truthful feedback. I withdrew the property from the market and from this agent. After speaking to Glenn about my experience he gave me a book to read titled "Real Estate Uncovered" highlighting dodgy real estate practices (a must read before selling) in which I appeared to be the star example in every chapter! I then decided to market the property through Glenn with the result of achieving a 10% better price than the property was originally listed at and on contract for. As most of us do not buy and sell property on a regular basis we go to an agent we assume has our best interests at heart, do not make the mistake I did and assume anything other than a lot will tell you anything to get the listing and then work you over to sell at any price. At the end of the day it is about trust and knowing your agent is working for "you" and I can assure you Glenn worked for me! But also do your own homework and research to be confident about your price and what it is based on. Plus very importantly Glenn likes a drink and a good time on any day, just don't offer to pay! Please feel free to contact me through Glenn if you would like to discuss further. Cheers, Bob and Cath  

Location, Luck or Latte? Right place at the right time? Johnny, or in this case, Glenn Gracie, on the spot? Or just a matter of enjoying decent coffee?  After all, there are any number of coffee spots for the "latte set" in trendy inner city New Farm. It was doing just that - sipping coffee at our favourite local (New Farm Deli BTW), on a day in September that sealed a deal for the recent sale of our family home in New Farm. Long time residents with a plan to go to market soon we were struggling to get our minds around the selling process.  Pre-sale renovate or titivate, flat sign, full-page, glossy or aerial photos, curved sign, OFIs, move out or stress out, and the thought of troops of tyre-kickers, stickybeaks or bored empty-nesters tramping through our family home, judging, criticising, and subconsciously reconfiguring our 27 years of memories. (Don't worry, we've been there ourselves!) But it wasn't to be. Maybe good luck or just good coffee and a casual enquiry by an agent and DONE DEAL. No marketing, serious buyer. Private, professional, pain-free - Perfect. A great result. Thank you Glenn Gracie. Cheers John

Dear Glenn Thank you for you assistance with our forth coming purchase of  Beeston St. Much appreciated. Regards Mary and David

This letter is in appreciation to Glenn for his professional and personal manner in which he executed the sale of my property in Brisbane. His attitude and efficiency in dealing with the entire sale was of the highest standard and a credit to his profession. Should I require further agents to act on my behalf I will not hesitate to engage his services. I have no hesitation in recommending Glenn to any prospective client. Sincerely, Cameron

Dear Glenn Just a note (and a couple of bottles!) to express my thanks for your real estate expertise over the past years. Your work is first-class and you have my confident recommendation!   Regards, Stan

Dear Glenn Just received your itemised account for the sale of my property (Makellar St). I'd like to take this opportunity to thank you for handling the sale in such a calm, professional manner! All the best, Cathy

Dear Glenn I would like to thank you for your efforts and advice throughout the sale of my property at Kent St, New Farm. I acknowledge the usefulness of your method of doing business. It is innovative and refreshing, as is your willingness to go beyond the call of duty. It has been a pleasure doing business with you and would not hesitate recommending you to my friends and colleagues. Thanks, Michael   Note Re: Boxes Thank you Glenn for helping my mother load up the last few boxes out of the unit. I will be in touch in the next few weeks to make arrangements for retrieving those couple of boxes you have stored for me. Thanks again  Michael

Dear Glenn You must think us the rudest, most ungrateful bastards alive!!! We recently sold our car to my sister, and when cleaning it out I found my letter to you (written the weekend after we met you in October) I thought Ray had posted it; Ray thought I'd posted it - but it had slipped down between the drivers seat and centre console. Sorry - I kind of wondered why we hadn't heard from you. You must have been wandering the same - after the efforts you'd gone to save our arse!! As it's turned out I've often wanted to pick up the phone and ask your opinion, as we realled respected your no bullshit approach, your integrity and your obvious knowledge. But as I hadn't heard back from you I thought it'd be cheeky to impose on you again. We did buy the Highgate Hill apartment which you and Bettina took us through and that made six (Holy Shit!!!) Anyway we flew home the next day - having (stupidly) signed all of them over to the Professionals, Toowong - basically because they had sold us 4 of the six units (she did well!) and she'd outlined the 'sense" of her office managing them all. Promises like: we're the biggest, the best, the Professional (!) the cleverest at rigging leases to always end in prime times to facilitate easy re-letting. It all sounded good (especially when we'd ignorantly put NO time into researching who'd manage our properties, once bought.) However, the Principal there doesn't match her promises (and she's in sales not rentals). He wouldn't and didn't ring us to let us know whether the three vacant ones were being advertised - or what his intentions were. I rang, faxed asking for contact. He rang eventually and stupidly lied through his teeth about various issues - which unnerved both of us - this being his first ever contact - it wasn't a good move! We're nervous, new, naive to the investment scene - and this is the man in control of all six of our properties bullshitting big time! On the 11th December Ray decided we should "pull the pin" on Hans and so, after talking lots to Bettina (cos I thought you'd burned us!!), we moved them all to Jan (who says she knows you too - "a nice man, young Glenn"). Two of the properties are still vacant - he wouldn't hand over the keys to Jan, won't take her phone calls or meet with her, has told her "I'm a mad woman"(!) (a pretty big call for two only ever phone calls where he talked (bullshit) and I listened!!!) Anyway the stress of this Jan venturehas of lately made me wonder whether Hans (the prick) is right!!! And so, Christmas is approaching school's finished, we've both got a virus (no doubt, the stress) and two of the properties are vacant. I've just, I realise, spilled the whole nightmare to you, and I'm sorry - but I so respected your 'nerve' in holding to your opinion about cancelling the contracts on "Gaythorne", when Ray and I thought we'd been clever and logical in buying them. A lesser man would have thought "What do I care? I never have to see these suckers again!" That gutsy stance on your part cemented you in our psyche as a nice bloke; a caring bloke; and a man of integrity. Congratulations to you! We genuinely wish you well - and we believe we're pretty respresentative of the average Aussie and so your honest, no bullshit style will be welcomed by most of your customers - don't change. If you have any helpful advise or opinion on what the stuff we should do now - we'd LOVE to hear from you. We'd probably sell the friggin' lot right now and pull our heads in - if we had the energy. We'd love to hear from you! Have a great Christmas and New Year Kind regards Helen and Ray Here is the letter we meant to send in October.   A Poem We're two "Vics" up in Brisbane for the first time in our life To Buy properties according to "Jan" We come across this nice, young bloke Who proves he's got knowledge of this plan.   He drives us around - no bullshit or raving, Listening closely to what we've to say. Shouts us a coffee and talks of himself It's been a very int'resting day!   The next day he rings - to see how we've gone We excitedly tell him, "We've bought!" "What and where?" he replies - a reasonable ask.... "Two 'newies' in Gaythorne," our retort.   "Gaythorne?! GAYTHORNE?!! Where the hell's that?!!" His voice comes amazed through the phone. "N-near Ennogerra - I think," comes my shaky reply, Then a sinking feeling - 'What have we done?!'   Glenn's pretty confused - he rightfully challenges "Why did you stray from your plan?" "Gaythorne! GAYTHORNE... why did you do it??!" This is a gutsy young man!   He picks us up and expresses his views Takes some shit from us for a while. He then rings a mate to get the 'good oil' We really admire his style.   He sticks to his guns still - though tension is mounting Takes us back to the scene of the crime. He notes the area, the unit, the train (!!) Then... "Get out of the deal - waste no time!"   Glenn, Glenn, you're a man among men (With balls as big as a horse!!) To bother to care; be interested in our welfare - You've really kept us on course.   We'd like to say Thank You. To say we respect The time; the thought; the guts.... You gave to the Vics who came up from the south And wish you the very best of luck   Many Thanks and Kind Regards Ray and Helen  

Mate To a guy who has become a good friend. Glenn thanks for all your kindness, support and caring. Some times things go unnoticed, just wanted to let you know what a champion you are. Thanks again for your friendship.   Your mate Willie   PS. Don't let the door hit you on the arese on your way home at our next N.O.F.S.

Dear Glenn The unit is great! Thanks so much for all your effort in organising the whole operation for me. If it weren't for you I'd still be renting in Mountford Rd!! And you were right- the view is terrific.   Warm Regards Brett

I found Glenn to be polite, knowledgeable and very proactive. He looked outside the square and within 1 week of meeting him he found me exactly what I wanted! I’ve since recommended Glenn Gracie Real Estate to 2 friends and will continue to do so. I was time poor and he totally nailed the brief!

I would just like to pass on my gratitude to Glenn Gracie from Glenn Gracie real estate for his assistance with my property purchase. He understood exactly what I was looking for and worked tirelessly to help me get it. All of his communication was clear and precise and I was always well informed. I would have no issue recommending Glenn to any potential client.

I had the pleasure of dealing with Glenn Gracie from Glenn Gracie real estate recently and nothing was ever too much trouble for him. As I’ve previously worked in the real estate sales industry I know exactly what to look for in a Real Estate Agent and Glenn was my obvious first choice. His experience and area knowledge combined with his honesty and integrity made the selling process both enjoyable and stress-free. His ability to qualify buyers and his retention of information from interested parties was first class and always articulated perfectly which allowed him to sell my house quickly and for the right price – he ticked all the boxes!!! I will be definitely be requiring Glenn's services in the future and I would highly recommend him to anyone looking to buy or sell Real Estate. Do yourself a favour and give him a call! Thank you Glenn!!

I, Sherman Ong, would just like to thank Glenn Gracie from Glenn Gracie real estate for helping me buy an investment property. He knew what I wanted and worked diligently to help me get it. All of his communication was clear and precise and I was always well informed. He is a promising and potential client.

We recently purchased a property through  Glenn Gracie Real Estate. they were great to deal with. They kept in touch with us from our first expression of interest in the property and added value by letting us know of other quality properties in our price range. Being from out of town, They also made every effort to accommodate our viewing of the property at times suitable to us and our agents and provided information we requested in a timely fashion. Their patience and commitment was the key in helping us find the common ground with his client's - leading to a great outcome for both parties

We were very fortunate to have had our home sold by Glenn Gracie Real Estate. The service They provided was outstanding. At all times we were kept up to date with the progress and potential buyers feedback of our property. Glenn Gracie Real Estate sold our property within 3 weeks of placing it on the market and it was seamless. We would definitely recommend Them to all of our friends and family. Outstanding service with a personal touch.

We wanted to express our thanks to Glenn Gracie Real Estate who assisted us with our recent investment property purchase.  We were impressed with Their professionalism, excellent communication skills and seamless process.  They were also able to assist us with linking in with the property management team to ensure an easy transition for the tenant.  We would highly recommend Them.  Thank you once again.  We are very pleased with the outcome.

“I recently purchased a property through Glenn Gracie Real Estate. As I was making a fleeting visit from interstate I contacted Them to enquire about a couple of properties. They couldn’t have been accommodating, setting up inspections at short notice. In fact, I was in Brisbane less than 5 hours and in that time I managed to inspect two of Their properties and complete the purchase of one of them, after hours mind you. As I said I am not a local so Their knowledge of the local area and market was invaluable and I would highly recommend Glenn Gracie Real Estate to anyone interested in property in the Brisbane area.

Location, Luck or Latte? Right place at the right time? Johnny, or in this case,  Glenn Gracie, on the spot? or just a matter of enjoying decent coffee? After all, there are any number of coffee spots for the" latte set" in trendy inner city New Farm. It was doing just that - sipping coffee at our favourite local ( New Farm Deli BTW ), on a day in September that sealed a deal for the recent sale of our family home in New Farm. Long time residents with a plan to go to market soon we were struggling to get our minds around the selling process. Pre-sale renovate or titivate, flat sign, full-page, glossy or aerial photos, curved sign, OFIs, move out or stress out, and the thought of troops of tyre-kickers, stickybeaks or bored empty-nesters tramping through our family home, judging, criticising, and subconsciously reconfiguring our 27 years of memories. ( Don't worry, we've been there ourselves!) But it wasn't to be. Maybe good luck or just good coffee and a casual enquiry by an agent and DONE DEAL. No marketing, serious buyer. Private, professional, pain-free - Perfect. A great result. Thank you Glenn Gracie.